Moving to a new home can be a challenging experience, especially when ensuring that all essential services continue to function smoothly, including your internet connection. If you're a CBN customer and want to continue enjoying a seamless internet experience in your new home, don’t worry! Transferring your CBN service is quick and hassle-free. Just follow this simple guide to get started.

1. Check Network Availability in Your New Location
Before requesting a service transfer, confirm that CBN's network is available in your new area. You can check availability by visiting:

If your new home is covered by CBN network, you can proceed to the next step.

2. Contact CBN Customer Service
Submit a service transfer request by by contacting CBN Customer Service through:

Call Center: 1500780
Live Chat via WhatsApp

Make sure you have the following information ready when submitting your request:

Your name and CBN Customer ID
Your current and new home address
A contact number
The preferred transfer date

3. Schedule a Technician Visit
Once your request is received, CBN’s technical team will schedule a visit to relocate your service to the new address. A certified CBN technician will reinstall the necessary equipment and ensure your internet connection works perfectly in your new home.

4. Prepare Your Equipment
To ensure a smooth installation process, please consider the following:

Keep your CBN router or modem (if it’s still compatible).
Select a strategic installation area for optimal WiFi coverage.
Ensure that there is sufficient power at the installation site.

5. Confirm and Test Your Connection
After installation, test your internet connection with the technician to ensure everything is working properly. If there are any issues, the technician will be able to help you resolve them immediately.

6. Enjoy Seamless Internet at Your New Home
Congratulations! Your CBN service is now active in your new home, so you can enjoy fast, stable internet without the hassle of switching providers.

Moving to a new home doesn’t mean you have to look for a new internet provider. With CBN's service transfer, you can continue to enjoy high quality internet in your new location through a quick and easy process. If you're planning to move, don't forget to submit your service transfer request in advance to ensure uninterrupted connectivity!

For more information or assistance, please contact CBN Customer Service. Enjoy seamless internet in your new home!

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Moving to a New Home? Here’s How to Easily Transfer Your CBN Service

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